Once your order has shipped you will receive an email from us with a tracking number and link to track your order. You can also enter your tracking number in the box below to get the latest status on your shipment.
When your order shipped, you should have received a Shipping Confirmation email from alohanflgear@gmail.com with your tracking number in it.
Canβt find your email?
If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.
WHEN WILL I GET MY ORDER?
- Please check your custom and shipping information carefully before placing an order.
- We only ship to a valid street address.
- P.O. Boxes are not supported.
- If your shipping address is accepted at checkout, we are able to ship your order to that location.
π Where We Ship
We currently ship to customers in the United States and selected international destinations, depending on product availability, supplier location, and carrier service.
- We ship to most valid street addresses across the United States, including cities such as Miami, Los Angeles, New York, Houston, Chicago, Dallas, Atlanta, and more.
- We also support shipping to selected international locations, including parts of Europe and other countries where carrier service is available.
- Shipping availability may vary by product and destination.
- At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or addresses that cannot be verified by the carrier.
The easiest way to confirm whether we can ship to your location is to enter your full shipping address at checkout. If the address is accepted, we can ship your order there.
π¦ Order Processing Time
We process orders Monday through Friday, excluding weekends and holidays.
- Processing time: 5β7 business days
- Orders are usually shipped within 1 business day after processing
Please note that processing time is separate from shipping time. Once your order has been processed and shipped, the delivery time will depend on the destination, supplier location, and carrier service.
π Shipping & Delivery Time
Delivery times vary depending on the supplier location and the final shipping destination.
-
United States & Europe suppliers:
Estimated delivery time: 7β10 business days -
International suppliers, including Vietnam & China:
Estimated delivery time: 15β30 business days
Delivery times are estimates and may vary due to customs clearance, local carrier delays, weather conditions, peak seasons, or other unexpected shipping issues.
π° Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping method, product type, supplier location, and delivery destination.
The final shipping fee will be shown before you complete your order.
β Important Shipping Notes
- Please ensure your shipping address is complete, accurate, and written in English where required.
- Incorrect or incomplete addresses may cause delivery delays or failed delivery.
- We are not responsible for delays caused by customs, local postal services, incorrect addresses, or carrier issues after the order has shipped.
- If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
- Once an order has been shipped, we may not be able to change the shipping address.
π© Need Help With Shipping?
If you are unsure whether we can ship to your location, please contact us before placing your order. You can also enter your full address at checkout to check shipping availability.
For questions such as βCan you ship to Miami?β or other U.S. cities, the answer is usually yes as long as you provide a valid street address and the address is accepted at checkout.