Once your order has shipped you will receive an email from us with a tracking number and link to track your order. You can also enter your tracking number in the box below to get the latest status on your shipment.
When your order shipped, you should have received a Shipping Confirmation email from alohanflgear@gmail.com with your tracking number in it.
Can’t find your email?
If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.
WHEN WILL I GET MY ORDER?
Orders placed after our Christmas cut-off date will be delivered after December 25.
- Please check your custom and shipping information carefully before placing an order.
- We only ship to a valid street address.
- P.O. Boxes are not supported.
📦 Order Processing Time
We process orders Monday through Friday (excluding weekends and holidays).
- Processing time: 5–7 business days
- Shipping time: within 1 business day after processing
🚚 Shipping Carriers & Suppliers
We work with trusted suppliers from the United States, Europe, Vietnam, and China.
Common carriers include: USPS, DHL, SDH, Yun Express, JS, Spring GDS.
⏱ Estimated Delivery Time
- US & EU suppliers: 7–10 business days
- Vietnam & China suppliers: 15–30 business days
*Delivery times are estimates only and are not guaranteed.
❌ Incorrect or Incomplete Address
Please ensure your shipping address is complete and accurate. Missing or incorrect information may result in delays or require us to contact you for confirmation.
Delays may also occur due to customs clearance. Local customs authorities may request additional documents or time to process your shipment.
📮 Final Mile Delivery
Orders may be delivered by your local postal service or courier. In most cases, packages are delivered with your regular mail.
If you are not available at the time of delivery, a notice card may be left with instructions for pickup or re-delivery.
Once the order has left our warehouse, we are not responsible for parcels redirected or forwarded through the final-mile carrier at the customer’s request.