Your Satisfaction Comes First
At AlohaNFLgear, your satisfaction is our priority. If your Hawaiian shirt isn’t exactly what you expected, you may request a return or exchange within 30 days of delivery. We do not charge restocking fees for eligible returns.
✅ Return Eligibility
You may request a return or exchange if:
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You received the wrong size, color, or design
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The item is torn, stained, or defective
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There is a printing issue or a size deviation of more than 1.5 inches
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The item was damaged during shipping (please contact us within 30 days of delivery)
📦 Return Requirements
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The item must meet one of the eligibility conditions above
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The product must be unworn, unwashed, and in original condition
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Return or exchange requests must be submitted within 30 days of delivery
❌ Non-Returnable Items
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Customized or made-to-order items
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Final sale items
(Unless the item arrives damaged or defective)
🚚 Return Shipping Costs
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If the return is due to a defect, damage, or our error, we will cover the return shipping cost or provide a replacement at no additional charge.
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For all other eligible returns, customers are responsible for return shipping costs.
🔁 How to Start a Return or Exchange
Please contact us at alohanflgear@gmail.com or submit our Return Request Form with:
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Your order number
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Clear photos showing the issue
If requesting an exchange, please specify the desired size or design.
💳 Refund Processing
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Approved refunds or replacements are processed within 7 business days
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Refunds are issued to the original payment method
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Depending on your payment provider, refunds may take 3–5 business days to appear
📌 Important Notes
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Returns for reasons such as change of mind or incorrect size selection by the customer are not accepted
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We are not responsible for delays caused by customs or shipping carriers
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For faster support, please always include your order number and photos when contacting us
Mahalo for shopping with AlohaNFLgear — where fandom meets island vibes 🌺
