Your Satisfaction Comes First

At AlohaNFLgear, your satisfaction is our priority. If your Hawaiian shirt isn’t exactly what you expected, you may request a return or exchange within 30 days of delivery. We do not charge restocking fees for eligible returns.


✅ Return Eligibility

You may request a return or exchange if:

  • You received the wrong size, color, or design

  • The item is torn, stained, or defective

  • There is a printing issue or a size deviation of more than 1.5 inches

  • The item was damaged during shipping (please contact us within 30 days of delivery)


📦 Return Requirements

  • The item must meet one of the eligibility conditions above

  • The product must be unworn, unwashed, and in original condition

  • Return or exchange requests must be submitted within 30 days of delivery


❌ Non-Returnable Items

  • Customized or made-to-order items

  • Final sale items

(Unless the item arrives damaged or defective)


🚚 Return Shipping Costs

  • If the return is due to a defect, damage, or our error, we will cover the return shipping cost or provide a replacement at no additional charge.

  • For all other eligible returns, customers are responsible for return shipping costs.


🔁 How to Start a Return or Exchange

Please contact us at alohanflgear@gmail.com or submit our Return Request Form with:

  • Your order number

  • Clear photos showing the issue

If requesting an exchange, please specify the desired size or design.


💳 Refund Processing

  • Approved refunds or replacements are processed within 7 business days

  • Refunds are issued to the original payment method

  • Depending on your payment provider, refunds may take 3–5 business days to appear


📌 Important Notes

  • Returns for reasons such as change of mind or incorrect size selection by the customer are not accepted

  • We are not responsible for delays caused by customs or shipping carriers

  • For faster support, please always include your order number and photos when contacting us


Mahalo for shopping with AlohaNFLgear — where fandom meets island vibes 🌺